The crucial setback was business owners clearly did not understand what the NBN delivered along with the ramifications of the transformation. We’ve been exposed to propaganda from politicians and the frenzied news driven media endorsing the NBN as a fix all solution. The facts are they’ve both glossed over the process and genuine impacts on small business.
You see telco services, as we know have changed forever which means a brand new set of rules because Telephones, Desktops, Software, routers and servers all share the same network and cabling. This is a major challenge for the inexperienced large telcos.
When it comes to NBN, we’ve found that most NBN Technology vendors stretch the truth when it comes to what their phone systems can do.
We put this document together to help people become aware of the potential options (and pitfalls) when purchasing new NBN Ready phone systems for your business.
I’ve been able to piece all of this together because for the better part of my career I’ve installed, maintained and sold Telephone Systems. This has also allowed me to provide sound advice from ‘Feet on the street practical experience. The aim has always been to achieve the best solution and value for money for our clients.
I put this together to help business owners better understand the techno jargon used today by slick sales people trying to impress CEO’s and IT professionals. It takes years of hands on experience to understand telephony. Software and Servers is the domain of IT professionals, IP telephony on a computer network reveals a complex set of challenges which can only be successfully deployed with the co-operation of IP Telephony and IT professionals.
NBN ready will raise many questions compared to a traditional digital telephone system. If some of the concepts are new to you, don’t worry. IP Telephony and NBN technology offers much more than a phone with lots of buttons and flashing lights. We prefer to use ‘plain English’ to help dispel some of the common myths and misconceptions around VoIP communications.
If on the other hand you are an IT professional, it may be advantageous to chat further over a coffee. After 32 years in the industry we have a keen understanding of the intricacies of telephones and computers sharing a common platform. From our considerable experience the best results come from collaboration between telephone vendor and IT team. The overriding goal is to complete the project, not to compete.