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Sequel Drilling Case study

Sequel Drilli and Blast are a rapidly growing drill and blasting company servicing mining, quarry and construction industries. Their growth has spread to several locations in Queensland, New South Wales and South Australia. A growing enterprise was in need of a revamped efficeint telephony solution in Brisbane and Melbourne. Sequel Drill and blast IT manager Van Vo explored options with some telephone suppliers, much to his amazement he was not offered a VoIP solution that would tie the 2 sites together. A good friend introduced Van to Greg from Phones Now, here’s what happened next.

Van met with Greg Eicke to discuss their needs. Greg listened intently occassionally asking questions. In just 30 minutes Van and Greg were drawing diagrams on note paper how their new network would look, Greg went onto explain why there was no need for 2 phone ssytems using old traditional telephone lines in 2 states where a single phone system with the right approach would provide a better solution.

Van was very happy with the idea and could easily understand the enormous benefits it would provide to his company. Immediately he requested a proposal with simple diagrams so he could present to his directors for approval.

Today Sequel Drill and Blast share a Panasonic NS700 IP PBX with their sister company Impact Drill and Blast based in Melbourne. “One touch buttons for call transfer, back up receptionists and exeptional call handling rules made an immediate positive impact on how we do business”, Van said.

It should be this easy.

Our new look communications solution

Practical and Clever Ideas

Injust a few minutes it was clear to me that greg knew his stuff

One Phone System, 2 offices

One phone system servicing 2 offices with fail over redundancy, this is just what we needed to take us to next level

Saving Heaps

We’ve seen some nice cost reductions

Branch Office

Our Melbourne office is the touch of a button away and we know their availability before we call.


Do It Right, Do It Once

“Everything Greg promised was delivered on time and hassle free” Van said.

Phones Now Know their stuff

Van quickle recognised Gregs crew were more than capable of deplying a complex VoIP solution