Call Accounting - Phones Now

View Sample	FEATURES	Premium	Advanced	Call Q / ACD Samsung only
.	Max no. Extensions supported (Full/SME)	1000/20	1000/20	1000
.	Network Clients (Simultaneously Reporting)	7	7	7
Example	Auto Report Scheduling (To E-Mail &/orPrinter)
Example	Real Time Department Traffic screen
Example	Instant e-mail Activity (Fraud) Alert		.
Example	Hotel check-in/out, integration, room status		.	.
Example	Multi-Site reporting (unlimited remote sites)		.
Example	User editable call costs
Example	Password protection
Example	Unlimited Department groups
Example	Data collection via serial/IP/text file
Example	User editable Directory
.	Database Archive/Restore/Compact/Repair
Example	ACD Agents – Task bar soft wallboard	.	.	100 +
Example	ACD Supervisors	.	.	7 max
	REPORTS
Example	Extension detail (Outgoing calls)
Example	Extension detail (Incoming calls)
Example	Extension summary
Example	Department detail
Example	Department summary
Example	Abandoned (Lost) calls
Example	Incoming Ring time (detail)
Example	Incoming ring time summary
Example	DDI/DID (Indial)
Example	Cost Comparison (Compare Carrier costs)
Example	Re-Cost (Re-calculate new costs on current data)
Example	Line (Trunk) Detail
Example	Line (Trunk) summary
Example	Daily Half Hour summary
Example	Monthly Summary
Example	Account Codes
Example	Top 30 Longest Outgoing Duration
Example	Top 30 Most Expensive calls
Example	Top 30 Outgoing call locations
Example	Top 30 Longest duration incoming calls
Example	Top 30 most frequently dialled numbers
Example	Top 30 most frequent incoming callers
Example	Top 30 most frequent incoming caller locations
Example	Number Search (Incoming/Outgoing)
Example	Destination summary
Example	Call Log
Example	External Call Diversion
Example	Extension markup/discount
Example	ACD Agent Summary	.	.
Example	ACD Group Summary	.	.
Example	ACD Agent Log in/Out	.	.
Example	ACD Group Half Hour summary	.	.
Example	Activity alert events		.
.	Activity alert status (Extensions/Directory)		.
.	Hotel/Motel check out report		.	.